Annual Salary: £18,000 - £20,000
Department/Section: Aspire Manufacturing Plant, Production Office
Main purposes of job: As a Production Administrator you will be responsible for processing orders and documentation for the factory and support in some business to business customer service
Key tasks and responsibilities:
Business to Business Customer Service
- Answering the phones and responding to emails relating to customer queries.
- Corresponding with the shop floor supervisors and production office to resolve customer queries.
Production Office Administration
- Processing customer sales orders
- Managing orders through the production and dispatch process
- Printing and sorting factory work orders
- Completing work orders on the factory ERP system
- Invoicing complete orders from the system
- Parts and products system uploads
- General office administration
Experience
Essential
- Previous experience working in an office administration role
Preferable
- Previous experience working in a production office
- Customer service experience
- Experience in order processing, parts management and warehousing in a production environment
- Experience using and interrogating manufacturing Enterprise Resource Planning systems
Skills
- Proficient in Microsoft Office applications, especially Excel and Word
- Computer literate
- Excellent communication
Reporting to: Departmental Supervisor and Production Manager
Further Information:
- 1.5x overtime for hours worked over 38 hours per week
- Profit driven bonus
- Contract Type – Full time contract with 6 months probation period
- Working Hours – 38 hours per week
- Semi flexible working hours dependant on office cover however, must be in the office every day
- Office open Monday to Friday – 7am to 5pm
- Paid 10 minute morning and afternoon break
- Unpaid 30 minute lunch break