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Production Administrator

Annual Salary: £18,000 - £20,000

Department/Section: Aspire Manufacturing Plant, Production Office

Main purposes of job: As a Production Administrator you will be responsible for processing orders and documentation for the factory and support in some business to business customer service

Key tasks and responsibilities:

Business to Business Customer Service

  • Answering the phones and responding to emails relating to customer queries.
  • Corresponding with the shop floor supervisors and production office to resolve customer queries.

Production Office Administration

  • Processing customer sales orders
  • Managing orders through the production and dispatch process
  • Printing and sorting factory work orders
  • Completing work orders on the factory ERP system
  • Invoicing complete orders from the system
  • Parts and products system uploads
  • General office administration



  • Previous experience working in an office administration role


  • Previous experience working in a production office
  • Customer service experience
  • Experience in order processing, parts management and warehousing in a production environment
  • Experience using and interrogating manufacturing Enterprise Resource Planning systems


  • Proficient in Microsoft Office applications, especially Excel and Word
  • Computer literate
  • Excellent communication

Reporting to: Departmental Supervisor and Production Manager

Further Information:

  • 1.5x overtime for hours worked over 38 hours per week
  • Profit driven bonus
  • Contract Type – Full time contract with 6 months probation period
  • Working Hours – 38 hours per week
  • Semi flexible working hours dependant on office cover however, must be in the office every day
  • Office open Monday to Friday – 7am to 5pm
  • Paid 10 minute morning and afternoon break
  • Unpaid 30 minute lunch break